Terms & Conditions

1. Acceptance of These Terms

Welcome to Jordan Hearing & Speech — Muscat ("JHSM", "JoHearing", "we", "us", "our"). By accessing or using this website, including browsing our services, our Danavox hearing-device catalog, our free assessment tools, or submitting a booking request, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

2. About Us

Jordan Hearing & Speech — Muscat (JHSM) is a hearing, speech and nutrition clinic based in Muscat, Sultanate of Oman, operated by Global Gulf Elite SPC (صفوة الخليج العالمية ش ش و), Commercial Registration No. 1345319, providing hearing examinations, hearing-aid fitting, programming and maintenance, and related services. You can reach us at info@johearing.com or +968 9171 8373.

3. Use of This Website

This website is provided for general information about our clinic, services, specialists, and products, and to let visitors request an appointment or browse our product catalog. You agree to use this website only for lawful purposes and not to interfere with its normal operation, attempt unauthorized access to any part of it, or submit false or misleading information through any form.

4. Appointments and Bookings

A booking request submitted through this website is a request only. It does not become a confirmed appointment until our clinic team contacts you to confirm the date, time, and availability.

You can cancel or reschedule an appointment by contacting the clinic as early as possible. Any specific cancellation, rescheduling or no-show charges, if applicable, will be communicated to the patient before appointment confirmation.

5. Products and Hearing Aids Catalog

Product listings (including our Danavox hearing-device catalog) are provided for general information. Images, descriptions, and specifications are sourced from the manufacturer or official distributor where available. Products are not sold online through this website: to ask about a product, its availability or price, please contact the clinic or use the request button on the product page.

6. Not Medical Advice

Information on this website, including any free assessment tool result, is general in nature and is not a medical diagnosis or a substitute for an in-person professional hearing assessment. See our Disclaimer page for the full medical disclaimer, and our Privacy Policy for how we handle personal data.

7. Intellectual Property

The content of this website — including text, graphics, logos, and the Jordan Hearing & Speech (JHSM) brand — is owned by or licensed to us and may not be reproduced without our written permission, except product images and specifications that remain the property of their respective manufacturer.

8. Third-Party Links

This website may link to third-party sites (for example, WhatsApp or social media). We are not responsible for the content or privacy practices of any third-party site.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Jordan Hearing & Speech (JHSM) is not liable for indirect, incidental, or consequential damages arising from your use of this website. Nothing in these Terms limits any liability that cannot be excluded under applicable law.

10. Governing Law

The laws of the Sultanate of Oman govern these Terms and the use of the website and services, subject to the mandatory provisions of applicable law.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after a change constitutes acceptance of the revised Terms.

12. Contact Us

Questions about these Terms can be sent to info@johearing.com or +968 9171 8373 (also available on WhatsApp).