Patient Instructions
General
Before Your Visit
Please arrive a few minutes before your scheduled appointment and bring any previous medical reports or referral letters, if available. If you have any questions before your visit, feel free to contact us by phone or WhatsApp.
What to Bring to Your First Appointment
A few general items are generally useful to bring to any first appointment: a form of personal ID, any previous relevant medical reports or referral letters you may have, a list of current medications if applicable, and your insurance card if your visit involves insurance. Arriving a little early gives time to complete any paperwork without feeling rushed. If you're unsure what's needed for your specific visit, it's always fine to ask when booking.
Supporting Your Child Before a Speech Session
For a child's first session, it generally helps to keep the visit low-pressure — a brief, simple explanation of what's happening (such as "we're going to visit someone who plays games and helps kids talk/move") is usually enough, without needing to build it up as unusual. Bringing a familiar comfort item, such as a small toy, can help some children feel more at ease in a new setting. If your child has a favorite activity or interest, mentioning it beforehand can also help the session start on familiar ground. Every child is different, and a specialist can adjust the approach to what works for your child specifically.
Audiology
Preparing for a Hearing Assessment
In general, no special preparation is required for a routine hearing assessment. If you currently use hearing aids, it's helpful to bring them along, together with any chargers or spare batteries, so they can be part of the conversation. It's also useful to have a general sense of when you first noticed any change in your hearing, and whether it affects one ear or both — this kind of general history is commonly discussed at the start of a visit.
Nutrition
Preparing for a Nutrition Consultation
No special preparation is generally required for a nutrition consultation. It can help to have a general sense of your typical eating pattern in mind — you don't need a detailed food diary unless one is specifically requested. It's also useful to note any medical conditions, medications, or supplements you take, and any specific goals or concerns you'd like to discuss, so the conversation can focus on what matters most to you.